---
title: What is a Network Operations Center (NOC)? - EMPIST®
description: Avoid costly downtime with the EMPIST NOC. Here's what today's business owners need to know about Network Operation Centers.
image: https://hs.empist.com/hubfs/Imported_Blog_Media/What-is-a-Network-Operations-Center-V1.jpg
---
[Skip to main content](https://hs.empist.com/blog/what-is-a-network-operations-center-noc#main-content)
[   ](https://hs.empist.com/home)
- [Show submenu for IT Services IT Services](https://hs.empist.com/it-services/)
- [Managed IT Services](https://hs.empist.com/it-managed-services)
- [Co-Managed IT](https://hs.empist.com/co-managed-it)
- [Cybersecurity Services](https://hs.empist.com/cybersecurity)
- [Cloud Services](https://hs.empist.com/cloud-services-managed-private-public-hybrid)
- [Show submenu for Why EMPIST Why EMPIST](https://empist.com/about-us/)
- [Blog](https://hs.empist.com/blog)
- [Show submenu for Support Support](https://empist360.com)
- [Status](https://status.empist.com)
Open main navigation
Close main navigation
- Show submenu for IT Services IT Services
- IT Services
- [IT Services](https://hs.empist.com/it-services/)
- [Managed IT Services](https://hs.empist.com/it-managed-services)
- [Co-Managed IT](https://hs.empist.com/co-managed-it)
- [Cybersecurity Services](https://hs.empist.com/cybersecurity)
- [Cloud Services](https://hs.empist.com/cloud-services-managed-private-public-hybrid)
- Show submenu for Why EMPIST Why EMPIST
- Why EMPIST
- [Why EMPIST](https://empist.com/about-us/)
- [Blog](https://hs.empist.com/blog)
- Show submenu for Support Support
- Support
- [Support](https://empist360.com)
- [Status](https://status.empist.com)
- [Under Attack?](https://empist.com/under-attack/)
[Call Now](tel:+13123601900)
[Under Attack?](https://empist.com/under-attack/)
[Call Now](tel:+13123601900)
[Blog](https://hs.empist.com/blog)
Tags
- [Cybersecurity](https://hs.empist.com/blog/tag/cybersecurity)
- [IT Services](https://hs.empist.com/blog/tag/it-services)
- [News](https://hs.empist.com/blog/tag/news)
- [Digital Agency](https://hs.empist.com/blog/tag/digital-agency)
- [Cloud Services](https://hs.empist.com/blog/tag/cloud-services)
- [Business](https://hs.empist.com/blog/tag/business)
- [Business Intelligence](https://hs.empist.com/blog/tag/business-intelligence)
Search
- [Cybersecurity](https://hs.empist.com/blog/tag/cybersecurity)
- [IT Services](https://hs.empist.com/blog/tag/it-services)
- [News](https://hs.empist.com/blog/tag/news)
- [Digital Agency](https://hs.empist.com/blog/tag/digital-agency)
- [Cloud Services](https://hs.empist.com/blog/tag/cloud-services)
- [Business](https://hs.empist.com/blog/tag/business)
- [Business Intelligence](https://hs.empist.com/blog/tag/business-intelligence)
Think of the [Network Operations Center](https://empist.com/service/noc/) – abbreviated NOC and pronounced like “knock” – as your go-to technology hub. In brief, it is a single, centralized location wherein your IT team or MSP monitors all of your organization’s technological systems and software at once. From phone services to cloud solutions, the NOC keeps tabs on your entire ecosystem 24/7/365, leading to proactive problem-solving and continual improvements.
As opposed to a standard help desk or internal IT department, using a NOC for your IT needs takes a comprehensive approach to day-to-day technology management. Often remotely located off-premises, NOCs offer consistent and constant support that helps your company leverage every tool in your arsenal to avoid downtime, improve efficiency, and reach your goals.
Not to be confused with the SOC (Security Operations Center), which [handles cybersecurity-specific concerns](https://empist.com/it-services/managed-services/cybersecurity/), the NOC works in tandem with the rest of your IT infrastructure to build a strong base upon which your business can flourish.
#### NOC Best Practices
Most NOCs qualify technicians on a “level” basis. When a ticket comes in (often labeled as an “incident” if it results in some kind of technical issue or outage), it’s assessed by a technician and elevated to the necessary level based on the severity of the problem at hand. As the technicians work to troubleshoot and resolve each ticket, the Network Operations Center continues churning to ensure that other problems, updates, or questions don’t go unaddressed.
In fact, NOCs work so effectively that the end-users of your organization likely don’t even notice that they’re there.
#### Benefits & Capabilities
- Advanced Network Support
- Proactive Monitoring
- 24/7/365 Customer Service
- Automatic Alert Settings
- Reliable Support
- Advanced Knowledge Base
#### NOC, NOC
Who’s there? Well, it’s EMPIST, of course.
[The EMPIST Network Operations Center](https://empist.com/it-services/managed-services/) is just one facet of our comprehensive IT managed services. For more information on the NOC, you can [visit us online here.](https://empist.com/it-services/managed-services/)
To get started with an EMPIST representative right away, [contact our team here. ](https://empist.com/contact/)
Tags:
[IT Services](https://hs.empist.com/blog/tag/it-services)
### Got A Question?
Feel free to contact us with any questions about this post or anything else you may be interested in finding out.
###### Categories
- [Cybersecurity](https://hs.empist.com/blog/tag/cybersecurity)
- [IT Services](https://hs.empist.com/blog/tag/it-services)
- [News](https://hs.empist.com/blog/tag/news)
- [Digital Agency](https://hs.empist.com/blog/tag/digital-agency)
- [Cloud Services](https://hs.empist.com/blog/tag/cloud-services)
###### Recent Posts
- [What Every Business Needs to Know About Ransomware Protection](https://hs.empist.com/blog/what-every-business-needs-to-know-about-ransomware-protection)
- [How to Choose the Right IT Support Model for Your Business](https://hs.empist.com/blog/how-to-choose-the-right-it-support-model-for-your-business)
- [Hidden Risks of Shadow IT and How to Mitigate Them](https://hs.empist.com/blog/hidden-risks-of-shadow-it-and-how-to-mitigate-them)
- [What Small Business Owners Should Know About Network Security](https://hs.empist.com/blog/what-small-business-owners-should-know-about-network-security)
- [5 Ways Co-Managed IT Services Can Boost Your Team’s Efficiency](https://hs.empist.com/blog/5-ways-co-managed-it-services-can-boost-your-teams-efficiency)
## Related Articles
[ How to Choose the Right IT Support Model for Your Business Marty Hitzeman • Jun 26, 2026, 4:00:40 AM](https://hs.empist.com/blog/how-to-choose-the-right-it-support-model-for-your-business)
[ 5 Ways Co-Managed IT Services Can Boost Your Team’s Efficiency Marty Hitzeman • Jun 5, 2026, 4:00:48 AM](https://hs.empist.com/blog/5-ways-co-managed-it-services-can-boost-your-teams-efficiency)
[ Why Regular IT Audits Are Crucial for Your SMB Marty Hitzeman • May 29, 2026, 4:00:33 AM](https://hs.empist.com/blog/why-regular-it-audits-are-crucial-for-your-smb)
[ Manufacturing IT: How to Prevent Downtime and Production Loss Marty Hitzeman • May 22, 2026, 4:00:47 AM](https://hs.empist.com/blog/manufacturing-it-how-to-prevent-downtime-and-production-loss)
[](https://empist.com)
- [MANAGED IT SERVICES](https://hs.empist.com/it-managed-services)
- [CYBERSECURITY](https://hs.empist.com/cybersecurity)
- [CLOUD SERVICES](https://hs.empist.com/cloud-services-managed-private-public-hybrid)
- [CO-MANGED IT](https://hs.empist.com/co-managed-it)
- [PROFESSIONAL IT SERVICES](https://empist.com/it-services/professional-it-services)
- [BUSINESS PROCESS IMPROVEMENT](https://empist.com/it-services/business-process-improvement)
- [DIGITAL SERVICES](https://empist.com/it-services/digital-services)
- [SUPPORT](https://empist360.com)
EMPIST, LLC 2026 Copyright. All rights reserved. [Privacy policy](https://empist.com/privacy-policy/) | [Terms](https://empist.com/terms-conditions-us/)
-
-
-
-
-
-
```json
{
"@context" : "https://schema.org",
"@type" : "BlogPosting",
"author" : {
"@type" : "Person",
"name" : "Christina Tzouganatos",
"url" : "https://hs.empist.com/blog/author/christina-tzouganatos"
},
"dateModified" : "2026-02-02T16:30:13.593Z",
"datePublished" : "2022-10-31T15:12:02.000Z",
"headline" : "What is a Network Operations Center (NOC)? - EMPIST®",
"image" : [ "https://hs.empist.com/hubfs/Imported_Blog_Media/What-is-a-Network-Operations-Center-V1.jpg" ],
"mainEntityOfPage" : {
"@id" : "https://hs.empist.com/blog/what-is-a-network-operations-center-noc",
"@type" : "WebPage"
},
"publisher" : {
"@type" : "Organization",
"logo" : {
"@type" : "ImageObject",
"url" : "https://hs.empist.com/hubfs/Empist_logo_dark-1.png"
},
"name" : "EMPIST"
}
}
```